User FAQ

I.About CN domain names
What are the domain names? What are second-level domain names, third-level domain names and sub-domain names? How to use our own domain names?
What are CN domain names?
What are the advantages of registering CN domain names?
II.Select a CN domain name for registration
What are the categories of CN domain names? What CN-suffixed domain names can be registered?
What are the naming rules for CN domain?
How to choose the CN domain names to be registered?
III. How to register the CN domain names
What are the procedures for CN domain name registration?
IV.How to use 中文.CN domain names
V.How to register the GOV domains?
VI.How to register a reserved domain name?
VII.Tips after successful registration of the domain
After .CN domain has been successfully registered, what does the user need to pay attention to?
VIII. General Business FAQ
1. How to transfer registration of CN domain names?
2. How to change CN domain name registrar?
3. How to resolve the domain name dispute?


A domain name is similar to a house number on Internet, a hierarchical-structure character identification used to identify and locate the computer and corresponding to the Internet Protocol (IP) address of the computer. But compared with the IP address, it is more convenient for users to understand and memorize.
The Internet Corporation for Assigned Names and Numbers (ICANN) undertakes to manage and coordinate the international Internet domain name system and assign the top-level domain names in the Internet domain name system, including:
The country and regional code top level domain names (referred to as ccTLD) correspond to the geographical location of a country and region, such as, .CN/.中国 represent China, .US represents the United States of America; 
The generic top level domain names (referred to as gTLD) correspond to different types, more frequently, such as, .COM, .NET and .ORG. In recent years, ICANN has added some top level domain name types according to the requirements of the domain name system, such as, .BIZ and .INFO.
 

  

 

A domain name can be assigned with sub-domain names, and the users can customize such domain names or seek help from registrars. Sub-domain names are the relative concept compared to the parent domain names, whose secondary levels are called as sub-domain names. Each domain name has many levels separated by an English period “.” in between, for example, ewhois.cnnic.cn is a sub-domain name of cnnic.cn. Domain names are classified as the basic Internet services, able to provide such application services as WWW, EMAIL and FTP based on domain names, including:
1. Making your own or your own entity’s homepage;
2. Making your own or your own entity’s e-mail system, to achieve the functions of mail receiving, mail sending and external contacts;
3. Use in enterprise and product promotion, for example: to display your own or your own entity’s homepage.

4. Domain names can be pointed to your own Weibo or web space.

 

What are CN domain names?
The CN domain names are Chinese top level domain names, featuring the domain names with .CN as the suffix, including the second-level domain names directly registered under .CN and the third-level domain names registered under the .CN second-level domain names.
 CN is the Country Code Top Level Domain(ccTLD), representing China. China Internet Network Information Center (CNNIC), as the .CN registry, responsible for the operation and administration of .CN domain name system, and maintenance of central database.

 

What are the advantages of register CN domain names?
1. Conducive to China’s national Internet information security;
2. Applicable to China’s laws for full protection of the users’ interests;
3. Full Chinese services to protect the right of users to be informed;
4. The .CN domain name is rich in resources, with satisfactory domain names available;
5. Significant function of identification can reflect your own values and positioning.

 

II. Select a CN domain name for registration
What categories of CN domain names? What CN-suffixed domain names can be registered?
1. You can directly register the .CN-suffixed second-level domain names, for example: cnnic.cn. It features a short and easy structure to memorize, and can highlight the Chinese concept;
2. Under the CN top level domain names, you can set such two categories of second-level domain names in English as “category domain names” and “administrative region domain names”.


 

(1)The category domain names refer to such domain names in accordance with the nature of the entity applicant , totally7,respectively:
AC.CN - for example,Computer Network Information Center of the Chinese Academy of Sciencesiscas.ac.cn;
COM
.CN - for example,Industrial and Commercial Bank of China Limitedicbc.com.cn;
EDU
.CN - for example,Peking Universitypku.edu.cn;
GOV
.CN - for example,Central People's Government of the People's Republic of Chinawww.gov.cn;
MIL
.CN - for example,Military Museum of the Chinese People’s Revolutionjunbo.mil.cn;
NET.CN - for example,
China Internet Network Information Centercnnic.net.cn;
ORG
.CN– for example,China Computer Federation:ccf.org.cn

政务.CN

公益.CN 

 

Special tips for category domain names registration:

The third level domain names registered under “.GOV.CN”shall meet the requirement of Article 24 of Chapter 3 of Implementing Rules of ccTLD Registration. For detailed requirement, please see note below:How to register the GOV domains?

The rules for the third level domain names registered under “.EDU.CN” are stipulated separately by the China Education and Research Network.
The rules for the third level domain names registered under “.MIL.CN” are stipulated separately by China Greatwall Internet.

The rules for the third level domain names registered under “政务.CN”、“公益.CN”are stipulated separeately by China Organization Name Administration Center。
 

 

(2)The administrative region domain names refer to those domain names assigned in accordance with abbreviation of each administrative region in China, totally 34, applicable to China's 34 provinces, autonomous regions and municipalities directly under the central government.
Respectively: BJ.CN - Beijing; SH.CN - Shanghai; TJ.CN - Tianjin; CQ.CN - Chongqing; HE.CN - Hebei; SX.CN - Shanxi; NM.CN - Inner Mongolia Autonomous Region; LN.CN - Liaoning; JL.CN - Jilin; HL.CN - Heilongjiang; JS.CN - Jiangsu; ZJ.CN - Zhejiang; AH.CN - Anhui; FJ.CN – Fujian; JX.CN - Jiangxi; SD.CN – Shandong; HA.CN – Henan; HB.CN - Hubei; HN.CN - Hunan; GD.CN - Guangdong; GX.CN - Guangxi Zhuang Autonomous Region; HI.CN – Hainan; SC.CN – Sichuan; GZ.CN - Guizhou; YN.CN - Yunnan; XZ.CN - Tibet Autonomous Region; SN.CN – Shaanxi; GS.CN - Gansu; QH.CN - Qinghai; NX.CN - Ningxia Hui Autonomous Region; XJ.CN - Xinjiang Uygur Autonomous Region; TW.CN - Taiwan; HK.CN - Hongkong Special Administrative Region; MO.CN - Macao Special Administrative Region;
For example: Beijing's institutions may choose such domain names as no8ms.bj.cn.


What are the naming rules for CN domain?
1. Users can comply with the naming rules of simply using or combining with English letters (A-Z, case-insensitive), Arabic numerals (0-9) and half-angle hyphen “-” (i.e., middle transverse line), but not spaces and special characters (such as!, $, & and ?);
2. “-” can not appear continuously, separately registered or placed at the beginning or end;
3. At most 63 characters can be registered.The maximum length for 中文.CN registration should be calculated after transferred into punycode. The transcoding method refers to "Online Transcoding of Chinese Domain Names".

 

How to choose the CN domain names to be registered?
You can select a CN domain name for registration according to your own needs and preferences, such as:
1.Vocabulary able to significantly mark the products or brands of the registrant, such as coca-cola.com.cn, 海南航空.cn;
2.Vocabulary directly marking the registrant, such as, 新华网.cn, sina.com.cn.

3. Advertising language of an enterprise or product, for example, pingan.cn;
4. Service number to highlight a corporate outreaching promotion, for example, 10086.cn;
5. Network popular words easy to remember.
 

 

III. How to register the CN domain names

What are the procedures for CN domain name registration?  

 

1.Select the name and registration term of a domain name to be registered
The CN domain name shall follow the principle of “first application for the first registration”.
The CN domain names can be registered for service up to 10 years, you can freely select the registration term within 10 years(with “year” as the unit).

 

2.Log in our web site “WHOIS lookup” to inquiry the domain name information
You can log in our website (cnnic.com.cn) and use the “WHOIS lookup” to verify the registration results of the domain name.
Case I: When the inquired domain name is not registered, it will prompt “The info does not exist”, and then you can try submitting application to registrar. The details are shown below: 

 

 

Case 2: When the inquired domain name has been registered, it will display the inquired domain name registration information. At this point, you can take the measures as follows:

(1) Add “-”, Chinese characters, letters or numbers to the domain name already registered, or change for another combination to try submitting application for registration;

(2) Contact the “registrant” of this domain name displayed in the WHOIS lookup results to resolve through consultation.

Case 3: When the inquired domain name is subject to the protective registration, it means that such domain name can only be registered by the corresponding protected entity. When the

inquired domain name is subject to prohibited registration, it means that any user can not apply for registration. For details, contact our Center or registrar for confirmation. The details are as shown below:
 

 

For detailed requirement for reserved domain registration, please see note below: How to register a reserved domain name?   

 
 

3. Select a satisfactory registrar on the accredited registrar list of our Center.

The registrar refers to the entity able to approach domain name registration, directly complete registration of domain names in domestic China.

CN domain names are subject to the oriented-market price, the registrars will develop a reasonable price based on the market conditions. You can get access for information about domestic and overseas registrars through our website and select a satisfactory registrar to handle domain name registration.

Domestic registrars:

http://cnnic.com.cn/IS/CNym/CNymzcfwjgsq/201305/t20130509_39446.htm  

Overseas registrars:

http://cnnic.com.cn/syjszc1/List/201210/t20121011_36680.htm  


4. Contact a registrar and submit domain name registration data

When applying for domain name registration, you should submit the following information to a registrar in a written or electronic form:

(1) The domain name whose registration is applied for;

(2) The hostnames and IP addresses of the primary and secondary domain name servers;

(3) The natural person applicant shall submit the name,ID card number,certificate type ,mailing address, telephone number, e-mail and so on;the legal person or incorporate organization applicant shall submit the organization name, organization certificate number, certificate type ,mailing address, email and telephone number and so on;

(4) Names, mailing addresses, emails and telephone numbers of the applicant's registration contact, management contact, technical contact and payment contact and the principal undertaker;

(5) Period of domain name registration.

The domain name registration application may be different among registrars.You can confirm the submission way of domain name registration application with your registrar. The registrar shall submit the domain name registration information stated as above to CNNIC within one working day afer receiving the domain name registration application. 


5. Sign a domain name registration agreement and keep the relevant documents

While handling domain name services, it is recommended that you sign a registration agreement or contract with your registrar online or in written form, and keep the relevant documents, in order to better safeguard your rights and interests. 


6. Submit authentic, accurate and complete registration and application information

While submitting domain name registration application to a registrar, you should submit the color electronic copies of application materials as required, such as a colorful scanned copy , hard copy or photo of the original materials, usually including:

(1) Identification of a natural person;

(2) Identification of a legal person and unincorporated organization;

(3) Other information related to domain name registration application  


7. Verify the domain name registration information

Registrant shall check whether the name, registration term and contact email is authentic, accurate and complete. The application information shall be completely consistent with the registration data in the “WHOIS lookup” system.You can verify the submitted registration information as follows:

(1) Our Center’s website “WHOIS lookup” system;

(2)“WHOIS lookup” system on the registrar’s website.

  

8. Pay close attention to domain name auditing results

Approval of the domain name verification must meet the following requirements:

(1) The domain name shall accord with the requirements of Internet Domain Name Regulations;

(2) The domain name registration information should be authentic, accurate and complete, and identification information can pass through the data validation by Chinese authorities;

(3) The application materials should match the registration data in the “WHOIS lookup” system.

Once the domain name online application is submitted,the registrar will make initial verification of the domain name registration information and data. After the domain name has passed through the verification, the registrar will submit the application documents to CNNIC for further verification, CNNIC finishes reviewing the domain name registration information and data in one working days.

You can pay close attention to the verification progress and status of your domain name through the registrar.


9. After the domain name registration is completed, pay close attention to the record and verification results through the ICP record management system of the Ministry of Industry and Information Technology

If your domain name has passed through the verification, it indicates that the domain name has been successfully registered. The domain name itself does not need to be recorded. However, if you use the domain name for any website application, your website shall be recorded according to the relevant requirements of the Ministry of Industry and Information Technology of the People’s Republic of China for website management.

The website record is not undertaken or approved by our Center. The user should contact the relevant Internet service provider (ISP) or registrar to complete the website record through the provincial communications authorities. 

 
10. Enable domain name resolution and start using the domain name

After you have completed the CN domain name registration procedures through the registrar, you should configure the CN domain name resolution before use specifically as follows:

Mode 1: Set resolution through the DNS server of the registrar (recommended).

(1) The user can set the DNS server of the CN domain through the registrar as the DNS resolution server provided by the registrar;

(2) Based on the resolution function provided by the registrar, the user can set the CN domain resolution A records /CNAME records /MX records to complete the related CN domain resolution work.

Mode 2: Use your own DNS resolution server to set resolution.

(1) While registering a CN domain, the user can set the DNS domain resolution server as his own existing DNS resolution server;

(2) The user configures the CN DNS server on his own to complete the CN domain related resolution work.

Mode 3: Use the national domain cloud DNS platform (www.sdns.cn).

(1) The user can login the national domain cloud DNS platform (www.sdns.cn) to apply for a login account;

(2) The user can set the CN domain resolution A records /CNAME records /MX records through the cloud DNS platform;

(3) Through the registrar, the user can set the DNS server of the CN domain as the DNS resolution server provided by the cloud DNS platform to complete the CN domain related resolution work.

 

IV.How to use 中文.CN domain names
Currently, the global mainstream browsers, such as IE7.0, IE8.0, Firefox, Opera, Google Chrome and Safari, have already achieved direct support to 中文.CN domain names. You can directly enter the 中文.CN domain name in the address bar to get direct access to the corresponding website, such as:
新华网.CN
Besides, in the中文.CN domain name delimiters, the half-angle and full-angle “.” in English is equivalent to the Chinese period “。”, such as:
新华网.CN
新华网。CN
新华网.CN
Domains above are equivalent and can get access to the same website accordingly.
The simplified and traditional Chinese domain names are equivalent either.For example:
中国互联网络信息中心.CN
中國互聨網絡信息中心.CN
Domains above are equivalent and can get access to the same website accordingly.
In case of IE 7.0 or lower browsers, then you need to enter http:// 中文.CN in the address bar, and guided by the page, you can reach the corresponding website, for example:
http://www.新华网.cn 

 

V. How to register the GOV domain names?

The GOV domain names under the CN domains refer to domain names representing Chinese government agencies, such as miit.gov.cn. The applicant shall be a Party or government organ or an entity exercising the functions of Party and government organs in accordance with the law; 

In application for a GOV domain name, the following color electronic application materials should be submitted to a registrar as required, e.g.a colorful scanned copy,hard copy or photo of the original materials:

(1) Domain Name Registration Form sealed by the applicant; download;

(2) Identification of the application;

(3) Identification of the applicant’s contact

(4) When the same applicant appllies for the registration of five (inclusive) or more GOV domain names, the applicant should offer a list of the organizational users respectively corresponding to each domain name, with the applicant seal attached.

If the relevant competent departments of the nation have other provisions, such provisions shall apply. At the same time, our Center will verify the authenticity and effectiveness of the GOV domain name registration information.

  

VI. How to register a reserved domain name?

Reserved domain names refer protected domain names in accordance with the provisions of Articles 27 and 28 of the Internet Domain Name Regulations.

1. The applicant shall  contact a registrar to mail the following application materials to our Center, including:

(1) Domain Name Registration Form sealed by the applicant; download

(2) A colorful hard copy or scanned copy of the registrant's identification;

(3) A colorful hard copy or scanned copy of the registrant contact's identification;

(4) A colorful hard copy or scanned copy of other materials regarding the reasons for protection of the domain name.

2. Our Center audits the application documents

The registrar will submit the application materials to our Center. If they are qualified, our Center will transfer the domain name to the database of the registrar. If they are not qualified, our Center will notify the registrar of the reasons. The auditing time will be five working days since our Center receives the relevant materials.

 

VII. Tips after successful registration of the domain.

After .CN domain has been successfully registered, what does the user need to pay attention to?

In order to ensure the registrant’s legitimate rights and interests to legally hold the domain and properly implement the Internet applications, you shall pay attention to any change of the domain information after registration to ensure that the domain registration information be authentic, accurate and complete.

1. You should verify whether the domain registration information is correct through the “WHOIS lookup” on our Center’s website or the registrar;

2. If the registration information has any change, such as the registrant, registrant contact and contact ways, timely notification shall be submitted to the registrar for correction to ensure the effectiveness of the domain registration information;

3. The password acts as a valid ID for handling of the domain services, so please properly keep the management password provided by the registrar for domain management and maintenance, as well as the auth-code used to transfer the registrar;

4. Keep smooth contact with your registrar to ensure timely renewal;

According to the provisions in Implementing Rules of China ccTLD Registration, after a domain name expires, it will automatically enter the renewal confirmation period, and the domain name holder will confirm whether to renew the domain name within 30 days upon expiration. The registrar shall cancel the domain name if the domain name holder confirms not to renew the domain name in writing;if the domain name holder neither expresses whether or not to renew the domain name in writing within 30 days nor renews the domain name , the registrar shall cancel the domain name after 30 days. 

 

VIII. General Business FAQ
1. How to transfer registration of CN domain names?
Transfer of registration of domain names refers to changing domain name holder's registration information.

According to Chapter 4 Domain Name Changes and Cancellation in Implementing Rules of China ccTLD Registration, A registrar shall establish and publicize domain name transfer rules, and review the domain name transfer applications and identity certification materials of the parties to the transfer.The registrar shall review the transfer application materials within three working days upon receipt thereof and change the domain name holder in accordance with the rules after the qualified review result. 

You can submit materials required for domain name holder change, usually the identification documents of both sides, to your current registrar. After the qualified auditing your willingness and materials, the registrar will help you transfer registration of domain name.Please confirm the change way and handling procedures with your current registrar.

2. How to change CN domain name registrar?

Change CN domain name registrar means transferring your domain name from one registrar to another, that is the change of registrar information.

The original registrar (hereinafter referred to as the transferor) shall send the correct transfer code to the domain name holder within three working days after verifying the identity and willingness of the domain name holder applying for a transfer code, and shall not charge for the transfer.

You can get the transfer code by submitting qualified materials required for registrar changing, and pass the correct transfer code to the transferee to complete registrar changing.For requirements and materials mentioned above, please see note to Chapter 5 Changing of Registrars in Implementing Rules of China ccTLD Registration.

3.How to resolve the domain name dispute?
Resolve the domain name dispute through the domain name dispute resolution procedures on the basis of 
China ccTLD Dispute Resolution Policy Rules and China ccTLD Dispute Resolution Policy. The entities for domain name dispute resolution are as follows:
China International Economic and Trade Arbitration Commission,
http://www.odr.org.cn
Hong Kong International Arbitration Centre, http://www.hkiac.org

World Intellectual Property Organization Arbitration and Mediation Centerhttps://www.wipo.int/amc/en/domains/cctld/cn/index.html

 

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